Refund Policy
The short version: Our free trainings cost nothing, so there is nothing to refund. The Viral Creator program comes with a 30-day, 100% no-questions-asked money-back guarantee: email us within 30 days of purchase and you get a full refund. You don't need to give a reason or show any work. Low-cost optional add-ons carry a 30-day, no-questions-asked refund. The terms shown on your checkout page at the time of purchase control.
1. Free Trainings
Registering for and attending a free training is free. No payment is taken and nothing is owed.
2. The Program And The 30-Day No Questions Asked Guarantee
The guarantee for the Viral Creator program is shown on the checkout page before you pay. Here is how it works: if you decide the program is not for you at any point in the first 30 days after purchase, email us and you get every dollar back. You don't have to finish the course, prove you did the work, or give a reason.
If the checkout page you bought from stated different terms, the terms shown at the time of your purchase control.
What we do and do not promise
The guarantee is a refund of what you paid. It is not a promise of views, followers, sales, or income. We do not guarantee any result.
3. Optional Low-Cost Add-Ons
Optional low-cost digital add-ons offered before or after the training, such as the VIP upgrade and the $9.97 Faceless Instagram Page Launch Kit, carry a 30-day, no-questions-asked refund. If you don't feel it was worth it, email us within 30 days of purchase and we refund it in full.
4. Payment Plans And Financing
If you bought on a payment plan and qualify for a refund, we refund what you have paid and cancel the remaining installments. If you paid through a third-party financing or buy-now-pay-later provider, we issue the refund to that provider. Your agreement with that provider governs anything they charge you, including interest or fees.
5. What Is Not Refundable
- Program refund requests made more than 30 days after purchase, or after the window stated on your checkout page has ended
- Any product whose checkout page stated that it is non-refundable or final sale
- Costs you paid to other companies, such as A.I. image, video, and caption tools, design tools, domains, or advertising
6. How To Request A Refund
Email support@startathemepage.com from the email address you used at checkout, with the subject line "Refund request". Include your full name, the email on the order, your order number if you have it. We confirm receipt within 2 business days and send approved refunds to your original payment method within 10 business days. Your bank or card issuer may take a few more business days to show it on your statement.
If you believe a decision was made in error, reply to the decision email and a manager will review it.
7. Access After A Refund
When a refund is issued, your access to the program, its bonuses, the coaching calls, and the community ends.
8. Chargebacks
Please contact us before opening a dispute with your bank or card issuer. Our guarantee is faster and simpler than a dispute, and we honor it. Disputes opened without contacting us are answered with your order records and access records.
9. Questions
If you want the guarantee explained before you buy, email support@startathemepage.com and we will walk you through it.
Viral Creator Coaching Inc.
155 Commerce Valley Dr E, Thornhill ON L3T 7T2, Canada